AI Visibility Guide
Chapter 18- From Source to Evidence
Chapter Goal
In the previous chapters, we built the retrieval pipeline from the searchable collection to the final LLM context.
At a high level:
Sources
↓
Documents
↓
Parsing / Chunking / Indexing
↓
Corpus / Search Index
QUERY TIME
User Query
↓
Retrieval
↓
Retrieved Documents / Passages
↓
Context Selection
↓
Final LLM Context
Chapter 18 focuses on a new question:
When does information from a retrieved passage become evidence for an answer?
Before answering that question, one distinction must remain clear.
Corpus
≠
Source
The Corpus is the searchable collection.
A Source is the origin of a document inside that collection.
For example:
Corpus / Search Index
├── Document A
│ Source: company.com
│
├── Document B
│ Source: company.com
│
├── Document C
│ Source: government.nl
│
└── Document D
Source: research-journal.org
Retrieval searches the Corpus and returns Documents or Passages.
User Query
↓
Retriever
↓
Corpus
↓
Retrieved Document / Passage
Each retrieved item still has a Source.
Retrieval does not transform the Corpus into a Source.
The Source was already the origin of the retrieved information.
Chapter 17 also introduced this distinction:
Relevant Context
≠
Automatically Evidence
A passage may be useful background information without directly supporting what the answer says.
This chapter focuses on the transition:
Source
↓
Source Document
↓
Passage
↓
Relevant Information
↓
Evidence
To understand Evidence, we also need one concept that will be studied formally in Chapter 19:
A Claim is a factual statement made in the AI's answer that can potentially be supported or contradicted by evidence.
For example:
AI Answer:
The Enterprise refund period is 14 days.
Claim:
The Enterprise refund period is 14 days.
Evidence might be:
Enterprise customers may request a refund
within 14 days of the original purchase.
The relationship is:
Evidence
↓
supports
↓
Claim
This chapter does not yet analyze Claims in depth. That is the purpose of Chapter 19.
Here, we only need to understand what information can function as evidence.
By the end of this chapter, you should understand:
- how Source relates to Corpus;
- what a Source is;
- what a Source Document is;
- what a Passage is in the source-to-evidence pipeline;
- when a passage becomes Evidence;
- what Supporting Evidence means;
- what Evidence Retrieval means;
- what Evidence Coverage is;
- what Relevant Evidence means;
- what Sufficient Evidence means;
- what Conflicting Evidence is;
- and why evidence quality matters.
18.1 Source
1. Corpus and Source
Before defining Source, it is important to connect this chapter to the retrieval concepts from earlier chapters.
A Corpus is the searchable collection available to the retrieval system.
It may contain documents originating from many different sources.
Corpus
├── Document 1 ← Source A
├── Document 2 ← Source A
├── Document 3 ← Source B
├── Document 4 ← Source C
└── Document 5 ← Source C
The relationship is therefore not:
Corpus
↓
Retrieval
↓
Source
Instead:
Sources
↓
Documents
↓
Processing / Indexing
↓
Corpus / Search Index
Then, at query time:
User Query
↓
Retriever
↓
Corpus / Search Index
↓
Retrieved Document / Passage
Each retrieved Document or Passage still belongs to, or originates from, a Source.
Retrieved Passage
↓
came from
↓
Source Document
↓
came from
↓
Source
So:
Corpus
→ searchable collection
Source
→ origin of information
Retrieval
→ selects Documents / Passages from the Corpus
2. What Is a Source?
A Source is the origin or provider from which information comes.
Examples can include:
website
government database
company knowledge base
news publisher
research repository
internal documentation system
For example:
Source:
Company Help Center
may contain hundreds of separate documents.
Source
→ information origin or provider
3. Source vs. Information
A Source is not the same thing as the individual information extracted from it.
For example:
Source:
Government Website
may contain information about:
citizenship
residence permits
taxes
business registration
health insurance
The Source identifies where the information comes from.
The individual facts exist inside documents and passages from that Source.
Source
↓
Documents
↓
Passages
↓
Information
4. What Is a Source Document?
A Source Document is a specific document obtained from a Source.
For example:
Source:
Company Help Center
Source Document:
Annual Subscription Refund Policy
Or:
Source:
Government Website
Source Document:
Naturalisation Requirements
Source
→ where the information comes from
Source Document
→ specific document containing the information
5. One Source Can Contain Many Source Documents
A single Source may contain many individual documents.
Source:
Company Knowledge Base
├── Billing Policy
├── Refund Policy
├── Cancellation Policy
├── Account Security Guide
└── Privacy Policy
These documents may all become part of the searchable Corpus.
One Source
↓
Many Documents
↓
Corpus / Search Index
6. Source Document vs. Retrieved Document
A document can exist in the Corpus without being retrieved for a particular query.
Corpus
├── Document A
├── Document B
├── Document C
└── Document D
A query might retrieve:
Document B
Document D
So:
Source Document
→ document available from a Source
Retrieved Document
→ document selected during retrieval
for the current query
Retrieval changes the document's role in the current interaction, not its original Source.
7. What Is a Passage?
A Passage is a smaller coherent portion of a Source Document.
For example:
Source:
Company Help Center
Source Document:
Annual Subscription Policy
Passage:
Annual subscriptions may be refunded
within 14 days of the original purchase.
The hierarchy is:
Source
↓
Source Document
↓
Passage
The Passage is usually closer to the specific information needed for answering a query than the entire document.
8. One Document Can Produce Many Passages
Suppose a document contains sections about:
billing
renewal
cancellation
refunds
exceptions
These may correspond to:
Passage A → billing
Passage B → renewal
Passage C → cancellation
Passage D → refunds
Passage E → exceptions
A refund query may only need:
Passage D
Passage E
This is why evidence work often happens at the passage level rather than at the level of the entire document.
9. Source Is Not Yet Evidence
Suppose the user asks:
What is the Enterprise refund period?
We may know the Source:
Company Help Center
But that does not yet answer the question.
We may know the Source Document:
Enterprise Billing Policy
But the document may contain many unrelated sections.
The useful Passage is:
Enterprise customers may request a refund
within 14 days of purchase.
That Passage can support:
The Enterprise refund period is 14 days.
Source
↓
Source Document
↓
Passage
↓
Potential Evidence
The Source provides origin and provenance.
The Passage provides specific supportable information.
18.2 Evidence
10. What Is Evidence?
Evidence is information that can support a statement, answer, or Claim.
Suppose the question is:
How long is the Enterprise refund period?
Passage:
Enterprise customers may request a refund
within 14 days of the original purchase.
This Passage can function as Evidence for:
The Enterprise refund period is 14 days.
Evidence
↓
supports
↓
Answer / Claim
Evidence is therefore defined partly by a relationship.
Information becomes evidence because it supports something the answer needs to state.
11. What Is a Claim?
Claim will be studied formally in Chapter 19.
For this chapter, we only need a simple definition:
A Claim is a factual statement made in the AI's answer that can potentially be supported or contradicted by evidence.
For example:
AI Answer:
The refund period is 14 days.
The statement:
The refund period is 14 days.
is a Claim.
If the retrieved Passage says:
Enterprise customers may request a refund
within 14 days of purchase.
then:
Evidence
↓
supports
↓
Claim
This relationship will become the central topic of Chapter 19.
12. Passage vs. Evidence
A Passage is a unit of source content.
Evidence is the role that information plays when it supports an answer or Claim.
Consider:
Passage A:
Enterprise plans include priority support.
Passage B:
Enterprise plans are refundable within 14 days.
Question:
What is the refund period?
Both A and B are Passages.
But:
Passage A
→ not Evidence for the refund period
Passage B
→ Evidence for the refund period
Passage
→ information unit
Evidence
→ information used as support
13. Evidence Is Query- and Claim-Dependent
Consider this Passage:
Enterprise annual plans cost €500
and may be refunded within 14 days.
For:
How much does Enterprise cost?
the relevant Evidence is:
Enterprise annual plans cost €500.
For:
What is the refund period?
the relevant Evidence is:
may be refunded within 14 days.
Evidence
depends on
what needs to be supported
The same Passage can provide different evidence for different questions or Claims.
14. What Is Supporting Evidence?
Supporting Evidence is evidence that directly supports a specific answer or Claim.
Claim:
Enterprise refunds are available within 14 days.
Supporting Evidence:
Enterprise customers may request a refund
within 14 days of the original purchase.
Supporting Evidence
↓
supports
↓
Claim
15. Evidence Can Be Smaller Than the Retrieved Passage
Suppose the retrieved Passage says:
Enterprise plans renew annually.
Customers may cancel renewal from Billing Settings.
Refund requests are accepted within 14 days
of the original annual purchase.
Priority support is available seven days a week.
The question is:
What is the refund period?
The entire Passage may be available in context.
But the specific Evidence is:
Refund requests are accepted within 14 days
of the original annual purchase.
Retrieved Passage
↓
Relevant Context
↓
Specific Supporting Information
↓
Evidence
16. Context vs. Evidence Revisited
From Chapter 17:
Context
→ information available to the LLM
Evidence
→ information that supports what the answer says
Consider:
Context:
A:
Enterprise is the premium plan.
B:
Enterprise subscriptions renew annually.
C:
Refunds are available within 14 days.
Question:
How long is the refund period?
All three may be available to the model.
But direct Evidence is:
C
So a useful conceptual relationship is:
Relevant Context
↓
Supporting Information
↓
Evidence
Evidence is often a more specific subset of the context.
17. What Is Evidence Retrieval?
Evidence Retrieval means retrieving information with the goal of finding material capable of supporting the answer or its Claims.
Instead of asking only:
Which documents are related to this topic?
the system is interested in:
Which passages contain information
that can support the answer?
Question
↓
Retrieval
↓
Candidate Passages
↓
Potential Supporting Evidence
18. Evidence Retrieval vs. General Retrieval
General Retrieval may find:
topically related information
Evidence Retrieval emphasizes:
supporting information
Example:
Question:
Does the Enterprise plan have a 14-day refund period?
General relevant Passage:
Enterprise is the company's premium subscription tier.
Evidence Passage:
Enterprise annual subscriptions may be refunded
within 14 days of purchase.
Both are related to Enterprise.
Only the second directly supports the answer.
Relevance
is necessary
but
Relevance alone
may not be sufficient
for Evidence
19. Evidence Retrieval May Reuse Earlier Retrieval Results
Evidence Retrieval does not necessarily require another completely separate search.
A simple architecture may look like:
Initial Retrieval
↓
Retrieved Passages
↓
Context Selection
↓
Identify Supporting Evidence
In another system:
Initial Retrieval
↓
Insufficient Support
↓
Additional Retrieval
↓
More Evidence Candidates
So Evidence Retrieval describes the goal:
find supporting information
not one mandatory implementation pattern.
20. What Is Evidence Coverage?
Evidence Coverage describes how much of the information that needs support is actually covered by available evidence.
Suppose the user asks:
Can I cancel my plan,
when does cancellation take effect,
and can I receive a refund?
The answer requires three information components:
1. cancellation process
2. effective date
3. refund eligibility
Suppose available evidence supports:
1. cancellation process
2. effective date
but nothing supports:
3. refund eligibility
Evidence Coverage is therefore incomplete.
21. Complete vs. Incomplete Evidence Coverage
Suppose the required answer contains:
A
B
C
Available evidence provides:
Evidence 1 → supports A
Evidence 2 → supports B
Nothing supports C.
Evidence Coverage
A → covered
B → covered
C → not covered
A system may therefore have strong evidence for some parts of an answer but not all of them.
22. Evidence Coverage vs. Retrieval Recall
These concepts are related but different.
Retrieval Recall
Did retrieval find the relevant items?
Evidence Coverage
Do we have supporting information for everything the answer needs to state?
A system can retrieve many relevant documents and still lack evidence for an important part of the answer.
High Retrieval Recall
≠
Complete Evidence Coverage
23. Multiple Pieces of Evidence May Be Needed
Some questions require several independent pieces of information.
Question:
Which plan is cheaper,
and which plan has the longer refund period?
The answer may require:
Passage A
→ Standard price
Passage B
→ Enterprise price
Passage C
→ Standard refund period
Passage D
→ Enterprise refund period
Complex Answer
↓
Multiple Information Needs
↓
Multiple Supporting Evidence Pieces
No single Passage necessarily covers the entire answer.
18.3 Evidence Quality
24. What Is Evidence Quality?
Not all evidence is equally useful.
A Passage may appear relevant but still be:
weak
incomplete
outdated
ambiguous
conflicting
Evidence Quality describes how suitable the available evidence is for supporting the required answer.
In this chapter, the core concepts are:
Relevant Evidence
Sufficient Evidence
Conflicting Evidence
25. What Is Relevant Evidence?
Relevant Evidence directly relates to the specific information that needs support.
Question:
What is the Enterprise refund period?
Passage A:
Enterprise plans include priority support.
Passage B:
Enterprise annual subscriptions may be refunded
within 14 days.
Passage B is Relevant Evidence for the refund-period answer.
Relevant Evidence
→ directly connected to what needs support
26. Topical Relevance Is Not Enough
Suppose the question is:
Does cancellation automatically create refund eligibility?
Passage:
Enterprise customers can cancel from Billing Settings.
This Passage is topically related to cancellation.
But it does not answer:
refund eligibility
A stronger Passage is:
Cancellation after the refund period does not
automatically create refund eligibility.
Topically Related
≠
Directly Supporting
27. What Is Sufficient Evidence?
Sufficient Evidence contains enough information to support the required answer or Claim.
Question:
Can I receive a refund after cancelling?
Evidence A:
Customers can cancel from Billing Settings.
This is not sufficient.
It tells us about cancellation but not refund eligibility.
Evidence B:
Refunds are available within 14 days.
Cancellation after that period does not
automatically create refund eligibility.
This provides much stronger support for the requested answer.
Relevant
≠
Always Sufficient
28. Relevant Evidence vs. Sufficient Evidence
Relevant Evidence
related to the information
that needs support
Sufficient Evidence
contains enough information
to support what needs to be stated
Example:
Question:
Are refunds available after cancellation,
and what is the deadline?
Evidence:
Refunds are available.
This is relevant.
But it is not sufficient because it does not provide the deadline.
Relevant
→ points in the right direction
Sufficient
→ provides enough support
29. Sufficiency Depends on the Claim
The amount and precision of evidence required depends on what the answer claims.
Claim:
Refunds are available.
Evidence:
Customers may request refunds.
may be sufficient.
But consider a more specific Claim:
Enterprise customers can receive a full refund
within 14 days regardless of usage.
Now the Evidence needs to support:
Enterprise customers
full refund
14 days
regardless of usage
More Specific Claim
↓
More Specific Evidence Requirements
The detailed relationship between Claims and Evidence will be studied in Chapter 19.
30. Evidence Can Support Only Part of a Statement
Suppose the answer says:
Enterprise customers receive a full refund
within 14 days.
Available Evidence says:
Enterprise customers may request a refund
within 14 days.
The Evidence supports:
Enterprise customers
refund
14 days
But it does not necessarily support:
full refund
Conceptually:
Claim
├── Enterprise customers → supported
├── refund → supported
├── 14 days → supported
└── full refund → not established
This distinction becomes central in the next chapter.
31. What Is Conflicting Evidence?
Conflicting Evidence occurs when different evidence sources or passages support incompatible conclusions.
For example:
Source A:
Refund period = 14 days
Source B:
Refund period = 30 days
Evidence A
↔
Evidence B
If both refer to the same policy under the same conditions, they conflict.
32. Why Conflicting Evidence Matters
Suppose the LLM receives:
Passage A:
Refunds are available within 14 days.
Passage B:
Refunds are available within 30 days.
The model cannot safely assume that both statements describe the same current policy.
The difference might exist because:
one source is outdated
different products are involved
different countries are involved
the policy changed over time
one source is incorrect
Additional context may be required before the conflict can be resolved.
33. Conflict Can Be Real or Apparent
Sometimes two Passages appear contradictory but describe different conditions.
Example:
Passage A:
Standard plans have a 30-day refund period.
Passage B:
Enterprise plans have a 14-day refund period.
These do not conflict.
The difference is explained by:
plan type
But if both say:
Enterprise refund period
with incompatible values under the same conditions, there may be a genuine conflict.
Different Information
≠
Automatically Conflicting Evidence
34. Metadata Can Help Explain Conflicts
Suppose:
Source A
updated = 2025
refund period = 30 days
Source B
updated = 2026
refund period = 14 days
The metadata suggests that the policy may have changed.
Or:
Source A
country = Canada
Source B
country = Netherlands
The difference may be geographic.
Useful metadata may include:
date
location
product
version
source identity
These attributes can help determine whether evidence truly conflicts.
35. More Evidence Does Not Automatically Mean Better Evidence
Imagine one retrieval result contains:
10 weak passages
that vaguely relate to the question.
Another contains:
2 highly relevant and sufficient passages
The second evidence set may be much more useful.
Evidence Quantity
≠
Evidence Quality
The objective is not merely to collect more Passages.
Useful evidence should be:
relevant
sufficient
usable
consistent enough for the task
36. A Complete Source-to-Evidence Example
Suppose the question is:
Can an Enterprise customer receive a refund
after cancelling an annual subscription?
Step 1 — Corpus
The retrieval system searches a Corpus containing many indexed documents from multiple Sources.
Corpus
├── Company Help Center documents
├── Product documentation
├── Billing documentation
└── Other indexed content
Step 2 — Retrieval
The Retriever searches the Corpus and returns a relevant document and its passages.
User Query
↓
Retriever
↓
Corpus
↓
Retrieved Document / Passages
Step 3 — Source
The retrieved information originates from:
Source:
Company Help Center
Step 4 — Source Document
The specific retrieved document is:
Enterprise Billing and Refund Policy
Step 5 — Passages
The document contains:
Passage A:
Enterprise subscriptions renew annually.
Passage B:
Customers can cancel future renewal
from Billing Settings.
Passage C:
Enterprise annual subscriptions may be refunded
within 14 days of the original purchase.
Passage D:
After the 14-day refund period,
cancellation prevents future renewal but does not
automatically create refund eligibility.
Passage E:
Enterprise customers receive priority support.
Step 6 — Relevant Context
For the question, useful context is:
B
C
D
Step 7 — Evidence
Passage B supports:
Cancellation is possible.
Passage C supports:
Refunds are available within 14 days.
Passage D supports:
Cancellation after 14 days does not
automatically create refund eligibility.
These Passages now function as Evidence because they support the information required in the answer.
Step 8 — Evidence Coverage
The question contains two main information needs:
Can I cancel?
Can I receive a refund after cancellation?
The evidence covers both:
Cancellation
→ Passage B
Refund eligibility
→ Passages C + D
Step 9 — Evidence Quality
Relevant?
Yes.
Sufficient for the basic answer?
Yes.
Visible conflict?
No.
The system therefore has a useful evidence set for generation.
37. The Full Source-to-Evidence Pipeline
The complete architecture should preserve the Corpus and Retrieval stages from earlier chapters.
SOURCES
Source A
Source B
Source C
↓
Documents
↓
Parsing / Chunking / Indexing
↓
Corpus / Search Index
QUERY TIME
User Query
↓
Retrieval
↓
Retrieved Document / Passage
↓
Context Selection
↓
Relevant Passage
↓
Evidence
↓
Supporting Evidence
↓
Evidence Coverage
↓
Evidence Quality
A more compact view is:
Corpus
↓
Retrieve
↓
Document / Passage
↓
Identify Source
↓
Select Relevant Information
↓
Evidence
And the support relationship is:
Evidence
↓
supports
↓
Claim in the AI Answer
38. Evidence Is a Role, Not a Special File Type
There is no special content format called:
Evidence
A sentence or Passage becomes Evidence because of its relationship to what needs to be supported.
For example:
Refunds are available within 14 days.
For:
What is the refund period?
it is Evidence.
For:
What is the subscription price?
it is not Evidence.
Evidence
=
Information
+
Support Relationship
39. Why This Matters for RAG
A basic RAG pipeline is often simplified as:
Retrieve
↓
Context
↓
Generate
But high-quality grounded generation requires more than topical context.
A more useful conceptual model is:
Retrieve
↓
Relevant Context
↓
Supporting Evidence
↓
Generate Claims
The quality of the final answer therefore depends partly on whether the information shown to the model actually supports what it says.
40. Why This Matters for AI Visibility
From an AI Visibility perspective, being present in the searchable Corpus is only the beginning.
A source may move through several stages:
Source Exists
↓
Document Is Indexed
↓
Document / Passage Is Retrieved
↓
Passage Is Selected Into Context
↓
Passage Functions as Evidence
↓
Evidence Supports the Answer
So:
Indexed
≠
Retrieved
Retrieved
≠
Selected Into Context
Context
≠
Automatically Evidence
A webpage may be retrieved but contain no passage that sufficiently supports the required answer.
Another webpage may contain a clear, precise supporting passage.
The second is more useful as evidence.
41. Common Misunderstandings
Misunderstanding 1: Source replaces Corpus in the pipeline
Incorrect. The Corpus is the searchable collection. Sources are the origins of documents inside that collection.
Misunderstanding 2: Retrieval happens between Corpus and Source
Incorrect. Retrieval searches the Corpus and returns Documents or Passages. Those items already have Sources.
Misunderstanding 3: Retrieval returns a Source as a new information object
More precisely, retrieval usually returns a Document or Passage from a Source.
Misunderstanding 4: Source and Source Document are the same thing
Not necessarily. One Source can contain many Source Documents.
Misunderstanding 5: Every Passage from a trustworthy Source is Evidence
Incorrect. A Passage becomes Evidence only when it supports what the answer needs to state.
Misunderstanding 6: Relevant information and Evidence are always identical
Incorrect. Information may be useful context without directly supporting a Claim.
Misunderstanding 7: Evidence must come from a separate retrieval stage
Incorrect. Evidence may already exist inside Passages retrieved during the original retrieval process.
Misunderstanding 8: Evidence Retrieval always means searching the Corpus again
Incorrect. It describes the goal of finding supporting information and may reuse existing retrieval results.
Misunderstanding 9: A Claim is something the Source claims
In the pipeline studied here, Claim usually refers to a factual statement made in the AI's answer. Source statements may provide Evidence for that Claim.
Misunderstanding 10: One relevant Passage is always sufficient Evidence
Incorrect. It may support only one part of the required answer.
Misunderstanding 11: Relevant Evidence is automatically Sufficient Evidence
Incorrect. Evidence can be relevant but incomplete.
Misunderstanding 12: Evidence Coverage is the same as Retrieval Recall
Incorrect. Retrieval Recall concerns finding relevant items. Evidence Coverage concerns whether the required answer has enough supporting information.
Misunderstanding 13: More Evidence automatically means stronger Evidence
Incorrect. Quality and sufficiency matter more than raw quantity.
Misunderstanding 14: Different values always indicate conflicting Evidence
Not necessarily. The Passages may refer to different dates, products, locations, or conditions.
Misunderstanding 15: Evidence is automatically true
Incorrect. A Source can itself contain outdated, incomplete, or incorrect information.
Misunderstanding 16: A Passage is permanently Evidence
Incorrect. Its Evidence role depends on what answer or Claim it is being used to support.
42. How the Concepts Connect
Earlier chapters established:
Sources
↓
Documents
↓
Parsing
↓
Chunking
↓
Indexing
↓
Corpus / Search Index
Chapter 16 prepared the query:
User Query
↓
Query Understanding
↓
Query Variants
Retrieval then searched the Corpus:
Query
+
Corpus
↓
Retrieval
↓
Candidate Documents / Passages
Chapter 17 transformed those candidates into context:
Candidate Passages
↓
Context Selection
↓
Filtering
↓
Compression
↓
Final Context
Chapter 18 asks which parts of that information can actually support the answer:
Source
↓
Source Document
↓
Passage
↓
Relevant Context
↓
Evidence
↓
Supporting Evidence
Then we evaluate whether the Evidence is:
Relevant
Sufficient
Conflicting
The larger architecture is now:
SOURCE LAYER
Sources
↓
Documents
INDEX LAYER
Parsing / Chunking / Indexing
↓
Corpus / Search Index
QUERY LAYER
User Query
↓
Query Understanding
RETRIEVAL LAYER
↓
Retrieved Documents / Passages
CONTEXT LAYER
↓
Relevant Context
EVIDENCE LAYER
↓
Supporting Evidence
↓
Evidence Coverage
↓
Evidence Quality
GENERATION LAYER
↓
AI Answer
↓
Claims
We now understand:
Chapter 17
→ What information should the LLM see?
Chapter 18
→ Which information can support what the LLM says?
The next question is:
What exactly is the statement that the Evidence is supposed to support?
That leads directly into:
Chapter 19 — Claims
Mental Model
Imagine a journalist researching a company.
The journalist has access to a large research archive.
That archive is similar to:
Corpus
The archive contains documents from:
company websites
government databases
newspapers
research reports
Those are:
Sources
The journalist searches the archive for:
Company X subscription price increase
That is:
Retrieval
The search returns:
Company X — 2026 Pricing Announcement
That is a:
Source Document
Inside the document, one paragraph says:
The Professional plan will increase
from €100 to €120 per month.
That is a:
Passage
The journalist writes:
The Professional plan increased by 20%.
That sentence is a:
Claim
The paragraph from the pricing announcement can function as:
Evidence
because it supports that Claim.
But another Passage saying:
Company X launched the Professional plan in 2023.
may still be useful background context.
It is not Evidence for the price increase.
So:
Corpus
→ where the search happens
Source
→ where a document came from
Document
→ specific information object
Passage
→ specific section of the document
Evidence
→ information that supports what is being said
Claim
→ the statement being supported
The simplest reliable mental model is:
Corpus
↓
Retrieve
↓
Document / Passage
↓
Relevant Context
↓
Evidence
↓
supports
↓
Claim
And the simplest reliable definition is:
Evidence is not a separate type of content. It is information from a retrieved Source Document or Passage that plays a specific role: supporting something the answer says. The Corpus defines where retrieval searches, the Source identifies where the retrieved information originated, and Evidence describes how that information supports the answer.
Chapter 18 Recap
- Corpus
-
The searchable collection used by the retrieval system.
Corpus ├── Documents from Source A ├── Documents from Source B └── Documents from Source C - Source
-
The origin or provider of information.
Source → website → publisher → database → knowledge base - Corpus vs. Source
-
Corpus → searchable collection Source → origin of a Document inside that collection - Retrieval
-
Selects Documents or Passages from the Corpus.
User Query ↓ Retriever ↓ Corpus ↓ Retrieved Document / Passage - Source Document
-
A specific Document originating from a Source.
Source ↓ Source Document - Passage
-
A smaller coherent section of a Source Document.
Source ↓ Document ↓ Passage - Claim
-
A factual statement made in the AI's answer that can potentially be supported or contradicted by Evidence.
AI Answer ↓ ClaimClaims are studied formally in Chapter 19.
- Evidence
-
Information that can support a statement, answer, or Claim.
Evidence ↓ supports ↓ Claim - Passage vs. Evidence
-
Passage → information unit Evidence → information used as supportA Passage is not automatically Evidence.
- Supporting Evidence
-
Evidence directly supporting a specific answer or Claim.
Supporting Evidence ↓ Specific Claim - Context vs. Evidence
-
Context → information available to the model Evidence → information supporting what the model says - Evidence Retrieval
-
Retrieval focused on finding information capable of supporting the required answer.
Question ↓ Retrieve Supporting Information ↓ Evidence Candidates - General Retrieval vs. Evidence Retrieval
-
General Retrieval → find related information Evidence Retrieval → find supporting information - Evidence Coverage
-
How much of the information that needs support is covered by available Evidence.
Answer Need A → covered Answer Need B → covered Answer Need C → not covered - Relevant Evidence
-
Evidence directly related to the information that needs support.
- Sufficient Evidence
-
Evidence containing enough information to support what needs to be stated.
Relevant ≠ Always Sufficient - Relevant vs. Sufficient Evidence
-
Relevant → connected to what needs support Sufficient → enough to support it - Conflicting Evidence
-
Evidence that supports incompatible conclusions under the same relevant conditions.
Evidence A → 14 days Evidence B → 30 days - Evidence Quality
-
In this chapter, Evidence Quality focuses on:
Relevant Evidence + Sufficient Evidence + Conflicting Evidence - Evidence Is Claim-Dependent
-
The same Passage can function as Evidence for one Claim and not for another.
Passage + Claim A → Evidence Same Passage + Claim B → Not Evidence
The complete Chapter 18 pipeline is:
Sources
↓
Documents
↓
Parsing / Chunking / Indexing
↓
Corpus / Search Index
QUERY TIME
User Query
↓
Retrieval
↓
Retrieved Document / Passage
↓
Relevant Context
↓
Evidence
↓
Supporting Evidence
↓
Evidence Coverage
↓
Evidence Quality
├── Relevant Evidence
├── Sufficient Evidence
└── Conflicting Evidence
↓
Generation
↓
Claims
The course pipeline has now reached:
Corpus
↓
Retrieval
↓
Context
↓
Evidence
↓
Claims
The next chapter is:
Chapter 19 — Claims
What exactly is a Claim, and how do we determine whether Evidence really supports it?
The Single Most Important Idea from Chapter 18
The Corpus is the collection the retrieval system searches; a Source is the origin of a Document inside that collection. Retrieval returns Documents or Passages from those Sources. A Passage becomes Evidence only when its information is capable of supporting something the AI answer says. Evidence is therefore not another type of document—it is a support role played by information in relation to an answer or Claim.